We had an amazing experience.
My German Shepherd has really bad anxiety when it comes to the vet. We let the staff know and they were incredibly patient with her. They took the time (probably more than they really had to give) to make sure she was comfortable and that we started this relationship off on a good note.
My husband and I were very impressed with the attitude of the staff, and left feeling so much more comfortable and confident than we have at any other vet's office before. We weren't treated like an inconvenience, our thoughts and opinions were heard and taken into consideration, and we established a plan with the vet together to help make our trips here more comfortable for our dog.