My dog was in pain, possibly injured. Perry Hall Animal Hospital staff got her in to see Dr Klimovitz early on a Saturday morning, less than 24 hrs from my call. Everyone from reception, vet techs, x-ray tech and Dr Klimovitz was kind and caring. Dr Klimovitz was very knowledgeable about my dog's orthopaedic issue. She explained xrays, diagnoses, treatment, medications in clear language. My questions were answered patiently.
My dog was happy and relaxed even though she was in pain. I believe the calm and caring manner of hospital staff helped her feel this way. I felt welcomed and confident my dog would be treated gently.
Well done everyone. Thank you.