If I could give zero stars I would. The only thing I appreciate about this facility are the nice and welcoming vet techs and receptionists. I tried this place again, not sure why, after I already had issues with Doctor North belittling me and hearing him talk about my behind the doors while I was waiting in the room (sound familiar? I know this has happened to other people before. I was told my dog had little chance of survival. FIRST thing that was recommended to me was euthanasia, also further saying my dog would not do well in surgery due to her age. Well guess what. I went straight to another, more capable, knowledgeable and up to date facility and they got her in for surgery the same day. Saving her life, they never even mentioned euthanasia. What are you guys even doing still in business? I'm finding countless terrible reviews about this place. As the "doctors" of this place do you go home thinking you did the best and provided the best care for your patients each day? I am assuming you go home thinking "wow I'm glad that day is done and I don't have to deal with those people anymore". I want to say I did have a nice experience once before only with Dr. west who I confided in after I tidally hearing dr. North betlitting me behind the closed doors. You people should be ashamed of yourself. I will be making sure everyone I talk to knows exactly what happened in my situation. Get with the times "Doctor" North. Your 1972 vet degree is bullshit. And your three piece velvet suits are outdated too.