6751 Wilbanks Dr.
Knoxville, TN 37912

Mon - Fri: 8:30AM - 6:30PM

Sat - Sun: By appointment only

98.5% would refer friends and family to us

5 stars Verified customer

Great service and staff!

5 stars Verified customer

Everyone there is awesome!! Great service, Great people

5 stars Verified customer

Awesome service

5 stars Verified customer

This is our second vehicle that we bought from pals. They work real hard to get what you want

5 stars Verified customer

Great experience. Everyone was extremely pleasant and got us in the car we wanted at a deal we found acceptable.

5 stars Verified customer

Thank you for making the addition of heated seats to our Jeep Rubicon so easy. Picking our vehicle up at home and then delivering it to us made our day easier. And the heated seats work wonderfully. Good to have a warm bottom during these winter days. Thank you for making this process hassle free.

2 stars Verified customer

My experience was great until I walked out with only one set of keys and asked about another set and they said they didn’t have any and I said as well I would like to have another set of keys with this vehicle and they said that there wasn’t any more room for them to give me another set of keys And I did not haggle much for the vehicle. They came down maybe $500 but I’m sure they made it up somewhere else not happy with the final outcome. When they told me there was an email from him to get another set of keys made for the vehicle , I don’t think the sales person was at fault for this. I should’ve said something about two sets of keys I guess but the sales manager has the final say and so I gave him a zero or somebody that travel to their place to buy a vehicle, the sales girl was great , but should have said some thing about the keys I have never bought a vehicle with just one key. So after buying a vehicle I had to spend another $$300 dollars to have another key made?

5 stars Verified customer

Work completed in a timely manner. A very reasonable price. Car wash is a wonderful addition. Thank you

5 stars Verified customer

Always happy with my service at PALS. They do excellent work, communicate clearly what needs to be done, and keep me safe on the road!

5 stars Verified customer

Always a great experience. Love the team at PALS!