Dr. Bach is the reason we are clients. I would have appreciated a notification about her departure and information about where she would be practicing next. I realize that may mean a loss of business for you but it would have been the right thing to do. As it is, my pet's (3) health plans expire over the next several months and I will not be renewing with you, so you lost my business anyway due to this. To say I am disappointed is an understatement.