We love Pet Menders! Heather is the sweetest person and always makes me feel calm when I talk to her. I love the docs too and everyone who cares for our doggies. I especially love that they always explain things to me and really show that they care. When our old guy passed away this year, everyone sent a heartfelt message in the card.
I am so pleased that when my own doctor appointment took longer, that I was able to move Mollie's appointment to 1 hour later. We were seen immediately and I found out good news. We are taking natural steps to care for her issues before any medication is to be administered. Dr. Russell has a beautiful compassionate manner in guiding the caretaker of animal as well as such a happy demeanor that my pet is always at ease.
I was thrilled with the quality, efficient decision-making on treating my pet. Different approaches were laid out and a plan came from that. Medication was was reviewed, including looking at the ingredients.
I had my older dog's teeth cleaned. The doctor left me a detailed vmail about the dog's teeth and followed up with me when I picked her up. I really appreciated the attention given to my dog and to me.
We had a need to get our dog in early and on short notice. He suddenly was in pain and crying. We called at open and we we're scheduled quickly. In the appointment Dr Russell treated our dog with his usual great level of care and came up with a plan to help get our dog the relief he needed. With this plan he started to get relief and heal. I know whenever our dog needs to come in he get excellent care.
I am very grateful for Pet Menders and I would highly recommend them to anyone looking for pet care. Very professional and friendly! They care deeply for our furry friends and their work shows it!!!!! Thank you Pet Menders!!!!
Buddha sometimes needs a little extra patience and time because he is skittish. So, when we go to the vet, it takes a bit extra to get him on the scale and to do what he needs to (sit, lay down, etc) in the visit. We get to go to the vet relatively often because of his various allergies that affect him throughout the year, so this can be tedious. Everyone in the office is patient and kind with him. This is important to me, especially having had less than stellar experiences at other places. I appreciate the time and care given to him when he is there.