94.1% would refer friends and family to us

5 stars Customer since 2018

Wonderful experience considering it was an urgent situation. My golden retriever poked her eye in our garden late on Sunday evening. ER4PETS staff and doctor were quick, thorough and very kind. Excellent prices. Thank you for being there!!!

5 stars Customer since 2018

Great service. Awesome prices

4 stars Customer since 2018

Amazing place and would highly recommend

5 stars Customer since 2018

Kitty met up with the recliner in an unfortunate disagreement.We feared her tail was broken in several places. The receptionist/aide was very sweet and friendly. It decreased my anxiety a lot. Dr was up front and knowledgeable, giving us best and worst scenarios and a range of treatment options. We opted to give kitty meds and observe. Kitty is recovered fully now within a week. Waiting for her fur to grow back Thank you ER4PETS.

5 stars Customer since 2018

I appreciate the time and concern that the vet had for my pet and her situation. Not only did she treat her for her condition but she gave me suggestions that I am now using. She is very knowledgeable and she did not try to guilt me into tests and treatments that weren't pertinate to her immediate condition.

5 stars Verified customer

We would like to thank you all for the care you gave our dog.. she is doing great!!.

2 stars Verified customer

I felt like the vet ran unnecessary tests and kept my pet over night just to make more money off of the injury of my pet. When I went to pick up my pet the next day, it took over an hour for them to release him to me, because they were talking and wondering around while we waited. I feel like my pets records should have been updated at the times tests and results were ready, not while we sat waiting and my pet was in cage hearing our voices. I felt like it was just torturing him.

5 stars Verified customer

Great everything. Everyone was friendly and understanding. 10/10 would come back here again. Very quick too. They took our Bonnie in straight away.

1 stars Customer since 2018

I am in the process of filing a complaint with the California Veterinary Medical Board regarding a dispute of the bill.

1 stars Customer since 2018

I am in the process of filing a complaint with the California Veterinary Medical Board.

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Optometry

Poway Eyeworks

5 stars 527 reviews

I have mixed feelings about Poway Eyeworks. The office itself is nice--very clean and has a large selection of glasses. The front desk employees were also very friendly and did not pressure me into getting a new pair of glasses. However, my visit wit the optometrist is what makes me question if I will return. The optometrist, Dr. Desai, was nice. However, I left the office not even knowing what my eyesight was exactly. During my exam, she told me that I have a certain eye condition (that I have since forgotten the name of it, since I wasn't given a sheet with my exam results), and when I proceeded to ask questions, she kept brushing it off with, "it is too early to tell." Even if my question was, "Can this condition be bad? What's the worst that can happen?" She kept avoiding the question and would move quickly to the next topic or discussion of my dry eye. I did not understand why she would not answer any of my questions and just give a "it is too early to tell since this is the first time I saw you" answer. I was in a rush to leave as I had to pick up my child from day care, so it wasn't until I got home that I realized, "wow, I just went to the optometrist and I guess everything is fairly good since I wasn't told flat out that something is wrong, but at the same time, I don't even know what my eyesight changed too." I might give Poway Eyeworks another shot next year but see a different optometrist.
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Dental

Carmel Mountain Dentistry

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95% would refer friends and family to us