95.0% would refer friends and family to us

5 stars Customer since 2017

Thank you for loving my kitty.

5 stars Verified customer


5 stars Customer since 2018

We ran into an emergency situation with one of our birds at night. There are very few places that handle "exotic" pets such as birds (yes birds are considered as an exotic or specialty animal), and even fewer that are open after hours (5pm).

Even though they normally don't accept exotics as a normal practice they did understand the dire situation our little friend was in and told us to come over.

The moment we arrived they let us in and saw our friend immediately. The staff was fast, very friendly and understanding.

They explained their procedures, billing practices, and helped understand the paperwork involved in a clear and easy to understand manner.

They were able to help our friend out and to resolve the situation. The vet explained what was done, and even provided some reading material (which was very enlightening) to help prevent/reduce possible emergency situations in the future.

We were extremely grateful that they allowed us to come in, and were pleasantly surprised at how reasonable the prices were.

5 stars Customer since 2016

Great experience.

5 stars Customer since 2017

Dr. Jones and her staff provide excellent service at a fair and reasonable price. I LOVE ER4PETS!!

5 stars Verified customer

Great experience! So glad they are part of the community and readily available for our emergency visit. Clearly explained the options and costs. Reasonably priced-not much more than a regular vet visit. Would definitely use them again.

5 stars Verified customer

Very thorough and caring.

5 stars Verified customer

My cat was well taken care of. The Dr. Jones and her staff are very professional and caring.

5 stars Customer since 2015

Dr. Jones and her staff gave my little senior Chihuahua the best of care. I brought her in for a 2nd opinion after her lower jaw broke from severe dental decay. I thought she would be too old for surgery and the cost would be too much. The 1st opinion left me feeling heartbroken. I'm so glad I came here!! My little girl is now recovering from her surgery and hopefully has lots more quality life ahead! Next time I will come here first!

5 stars Customer since 2018

The doctor and staff were thorough and caring. They saw our sick cavy at 9 pm when we were very concerned about her wheezing and significant weight loss. The vet diagnosed her with a sinus infection on one side, We left with a weeks worth of prepared antibiotic and very clear feeding instructions, After 2 days our sweet Sundae is doing much better, eating again and even coming out of her piglioo to see us. We have nothing but gratitude for the vet and staff for being there for us and our little guinea pig.



Twin Peaks Dentistry

5 stars 946 reviews

Not very happy on my visit. I went in for cleaning, and it was great. I always loved to come and get the service. Every time, I have been informed about how much is cost of the dental treatment and the amount my insurance pays and I pay. I got scheduled for cleaning, and when I was done, I got informed that my insurance only pays 2 cleanings per year, and they put me on a 3 month schedule. So I had to pay for the service and I was not ready to do it. I was pretty upset that they did not tell me this ahead of time, or even before I got in. I am a single mom, and I do not get any help from the father. I work in the Poway School District, and we do not get paid for the 2 months of summer. I did not want to use my credit card, since I am trying to get out of debt. I just wished they told me this things ahead of time. I was not ready to make this expense.
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Poway Eyeworks

5 stars 517 reviews

I have mixed feelings about Poway Eyeworks. The office itself is nice--very clean and has a large selection of glasses. The front desk employees were also very friendly and did not pressure me into getting a new pair of glasses. However, my visit wit the optometrist is what makes me question if I will return. The optometrist, Dr. Desai, was nice. However, I left the office not even knowing what my eyesight was exactly. During my exam, she told me that I have a certain eye condition (that I have since forgotten the name of it, since I wasn't given a sheet with my exam results), and when I proceeded to ask questions, she kept brushing it off with, "it is too early to tell." Even if my question was, "Can this condition be bad? What's the worst that can happen?" She kept avoiding the question and would move quickly to the next topic or discussion of my dry eye. I did not understand why she would not answer any of my questions and just give a "it is too early to tell since this is the first time I saw you" answer. I was in a rush to leave as I had to pick up my child from day care, so it wasn't until I got home that I realized, "wow, I just went to the optometrist and I guess everything is fairly good since I wasn't told flat out that something is wrong, but at the same time, I don't even know what my eyesight changed too." I might give Poway Eyeworks another shot next year but see a different optometrist.
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