94.4% would refer friends and family to us

1 stars Verified customer

Unprofessional and pushy when it comes to selling their products. I felt they were more concerned with selling their dog ... Read More

5 stars Customer since 2020

The morning that my doggie swallowed a big piece of rawhide, I never thought I'd be able to say I was truely blessed !! ... Read More

5 stars Customer since 2020

The staff at ER4PETS took great care of our baby!

2 stars Verified customer

The whole experience left much to be desired. The person who greeted us did not seem happy to help us. She spent the fir ... Read More

4 stars Customer since 2019

They did a great job, though it was very expensive.

5 stars Customer since 2019

Awesome staff. Took the time to explain things and give an itemized list of care provided. My puppy is well again!

5 stars Customer since 2010

Highly competent doctor and staff. Great service. Great follow-up.

5 stars Customer since 2018

Dr Jones and her staff were helpful and informative. Our dog came in with pneumonia and I feel that Dr Jones saved his l ... Read More

5 stars Verified customer

The staff at ER4PEtS were very competent and kind. It felt calm and quiet there and they took very good care of our si ... Read More

5 stars Customer since 2019

I was so grateful to have Petsurg near while visiting in Rancho Bernardo. Doctor Jones and her staff were kind and prof ... Read More

Also in SAN DIEGO

Dental

Rite Family Dental

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99% would refer friends and family to us

Optometry

Poway Eyeworks Optometry

5 stars 534 reviews

I have mixed feelings about Poway Eyeworks. The office itself is nice--very clean and has a large selection of glasses. The front desk employees were also very friendly and did not pressure me into getting a new pair of glasses. However, my visit wit the optometrist is what makes me question if I will return. The optometrist, Dr. Desai, was nice. However, I left the office not even knowing what my eyesight was exactly. During my exam, she told me that I have a certain eye condition (that I have since forgotten the name of it, since I wasn't given a sheet with my exam results), and when I proceeded to ask questions, she kept brushing it off with, "it is too early to tell." Even if my question was, "Can this condition be bad? What's the worst that can happen?" She kept avoiding the question and would move quickly to the next topic or discussion of my dry eye. I did not understand why she would not answer any of my questions and just give a "it is too early to tell since this is the first time I saw you" answer. I was in a rush to leave as I had to pick up my child from day care, so it wasn't until I got home that I realized, "wow, I just went to the optometrist and I guess everything is fairly good since I wasn't told flat out that something is wrong, but at the same time, I don't even know what my eyesight changed too." I might give Poway Eyeworks another shot next year but see a different optometrist.
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