95.9% would refer friends and family to us

5 stars Customer since 2017

Dr. Jones and her staff were calm and competent. Hank had just come out of a double hip surgery and was in desperate need of the loving, professional care that ER4Pets provided.

Dr. Jones is knowledgeable and thorough. She provided me with step by step instructions for the medications and how to care for Hank.

Dr. Jones facility was welcoming and comfortable as well as outfitted to accommodate the services offered. The round-the-clock care was reassuring.

5 stars Customer since 2017

I did not have any medical procedure done on a pet. I made a donation, but did not make it clear as to whom the money was going to. PETSURG & ER4PETS contacted me without delay to clarify the information. Shows integrity.

5 stars Verified customer

Dr. Jones and her staff did an excellent job helping our cat, Hoover, who has chronic kidney disease. She educated us as to what we need to do to keep him healthy and around for years to come!

5 stars Customer since 2014

The love and care you showed for our furry little friend was wonderful. It is so comforting to know you are always there if we need you.

5 stars Customer since 2017

This was the perfect place to take my cat to get spayed. Everyone was very friendly and the vet was extremely knowledgeable. Thanks so much for taking good care of our furry family member!

5 stars Customer since 2017

The best care ever!

4 stars Verified customer

Great place to go to. They took great care of my pet.

5 stars Customer since 2017

Great experience! Great staff. Everybody was so helpful and knowledgeable! Would recommend to anyone.

PETSURG & ER4PETS replied:

I am glad we could help during your visit from Las Vegas with Ziggy.

Take care, Dr. Diana Jones

5 stars Customer since 2017

They took very good care of us at a very scary time!

PETSURG & ER4PETS replied:

I am glad Cooper did well. I hope you and he never have to go through that again! Take care, Dr. Diana Jones

5 stars Verified customer

Great care provider. Timely, communicative, transparent.

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Optometry

Poway Eyeworks

5 stars 502 reviews

I have mixed feelings about Poway Eyeworks. The office itself is nice--very clean and has a large selection of glasses. The front desk employees were also very friendly and did not pressure me into getting a new pair of glasses. However, my visit wit the optometrist is what makes me question if I will return. The optometrist, Dr. Desai, was nice. However, I left the office not even knowing what my eyesight was exactly. During my exam, she told me that I have a certain eye condition (that I have since forgotten the name of it, since I wasn't given a sheet with my exam results), and when I proceeded to ask questions, she kept brushing it off with, "it is too early to tell." Even if my question was, "Can this condition be bad? What's the worst that can happen?" She kept avoiding the question and would move quickly to the next topic or discussion of my dry eye. I did not understand why she would not answer any of my questions and just give a "it is too early to tell since this is the first time I saw you" answer. I was in a rush to leave as I had to pick up my child from day care, so it wasn't until I got home that I realized, "wow, I just went to the optometrist and I guess everything is fairly good since I wasn't told flat out that something is wrong, but at the same time, I don't even know what my eyesight changed too." I might give Poway Eyeworks another shot next year but see a different optometrist.
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Dental

Twin Peaks Dentistry

5 stars 904 reviews

Not very happy on my visit. I went in for cleaning, and it was great. I always loved to come and get the service. Every time, I have been informed about how much is cost of the dental treatment and the amount my insurance pays and I pay. I got scheduled for cleaning, and when I was done, I got informed that my insurance only pays 2 cleanings per year, and they put me on a 3 month schedule. So I had to pay for the service and I was not ready to do it. I was pretty upset that they did not tell me this ahead of time, or even before I got in. I am a single mom, and I do not get any help from the father. I work in the Poway School District, and we do not get paid for the 2 months of summer. I did not want to use my credit card, since I am trying to get out of debt. I just wished they told me this things ahead of time. I was not ready to make this expense.
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