95.9% would refer friends and family to us

5 stars Verified customer

My only complaint is the waiting room closest to the parking lot is not comfortable with the weird benches. Care for my pet was excellent.

5 stars Customer since 2017

Dr Jones took great care of our cat Frankie- Frankie was in bad shape due to a urinary blockage, ended up having to stay 4 days. Dr Jones keep me updated daily on his progress. Also let me know if extra test were needed for cost reasons. Frankie is now a happy & healthy cat again, we are thankful he is still with us. Thanks again, Dr Jones for taking such great care of him.

5 stars Customer since 2014

Is your veterinarian open at 6:15pm? Mine isn't and that's when my cat usually starts showing some kind of medical disorder. Last time it was a snake bite in the paw that we noticed at 9:15pm on a Saturday night. This time it was vomiting. When this happens I know to head to the pet ER since my vet is closed. I found PetSurg on yelp and it was close enough to get there in 10 minutes. So glad I did. Three times now my cat has had severe issues that required special care -- my vet doesn't stock rattlesnake anti-venom, I don't know why -- and PetSurg has come through every time. I can call at 3am in the morning to check on my cat. I get regular updates from the doctor. My cat is healthy and happy today because of the special care that PetSurg provides. Now, if only my cat wouldn't make such a fuss getting into the carrier.

5 stars Customer since 2017

Very nice staff and very friendly. So is Dr JOnes. They are very concern about the dog patient.

4 stars Verified customer

Dr. Jones gained my trust. Just not use to having my pet taken away for diagnosis.

5 stars Customer since 2017

Amazing! Great service, the doctor is very experienced in animals. My dog had an emergency pyometra surgery and she is recovering faster than I thought !

PETSURG & ER4PETS replied:

We are so glad Cococha is doing well at home.She is an angel to work with. Dr. Diana Jones

5 stars Customer since 2014

We are highly impressed with Dr. Jones and her staff. Her ability to calm traumatized animals in pain is amazing. She explains things clearly and provides written instructions as well. I appreciate knowing that my cat is in good hands at ER4PETS.

PETSURG & ER4PETS replied:

Thank you for supporting us all these years. We love visits from any of your critters. Any questions feel free to call us anytime. Dr. Diana Jones

5 stars Customer since 2014

Dr. Jones and staff are extremely courteous, professional, and personable. Thanx again.

5 stars Customer since 2017

The vet's remedies were not just a bandage. The vet resolved the medical issue at its source.

5 stars Customer since 2017

Thank you for saving our brand new puppy!! I am so grateful for the care and attention that Einstein received.

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