I am very pleased with my experience at PetVax Bartlett. I have always had a pleasant experience in the past, but this time I waited longer than I ever have to be seen, but the staff were so sweet and apologized for the wait and offered me a private space for me and my cat because cats tend to get more anxious around lots of noise and the regular waiting area was noisy. I was just there for a check-up and shots, but it turned into something actually being wrong with my kitty, so I am glad that I asked about it. They were so helpful and offered me an inexpensive solution to fixing my kitty's problem. I would highly recommend PetVax Bartlett.