We are new to the area and hadn't reviewed vets yet. Our oldest was sick and due to her age, we were worried. We called Pet Vet and they saw us immediately. Our girl is feeling much better and the care, information, communication an knowledge of the staff we received was second to none. We found our new vet.
There are some issues that I was honestly not comfortable with.
I was given a 3:20 appointment I arrived 10 minutes early and was placed in the exam room almost immediately where I was made to wait for over an hour because allegedly there was an emergency. Okay fine emergencies happen but how about the courtesy of advising me of the situation rather than just having me sit there. Second I had requested to be present during Raider’s examination, making me wait in the exam room while Raider was taken into the back to be examined isn’t quite what I had in mind. Having said that I am quite satisfied with the treatment Raider received and the briefing I received afterwards.
Dr. Hannwacker is great, caring and knows how to help my Annie when needed. I’ve been going to Pet Vet for over 10 years and I think he is the best. The support staff is friendly and provides excellent service.
Pet Vet took great care of my 3 Shih-Tzus. The staff and doctor were courteous, caring, and professional. They were also very informative and called me the next day to check on my pets. I highly recommend Pet Vet Animal Hospital.