97.4% would refer friends and family to us

3 stars Verified customer

Service was OK, but they tried to up sell what was truly needed. The pricing was on the high side.

5 stars Verified customer

They fit me in on the requested schedule and returned my car at the end of the day as requested. For this repair that was very important and appreciated. They provided suggestions for resolution of secondary Audi specific issue so I know where to go next.

5 stars Verified customer

Dave and the crew are always helpful and informative. Transportation by Don is much appreciated.

5 stars Verified customer

As always they were great. Recommend them all the time.

5 stars Verified customer

EXCELLENT

1 stars Verified customer

I asked to speak with the person who did the work so I could have a better understanding of what went wrong and how it was fixed. I waited for almost 30min just standing there and then finally told by one of the guys that he was busy and did his best to cover for him. I've had a little I've 5,000 in work done this year and I would just think I could get a 20sec Q&A.

5 stars Verified customer

PFM in Carmel has always done an outstanding job for me. The staff is very professional and courteous. I trust their input and have recommended their services numerous times.

5 stars Verified customer

Great service !

5 stars Verified customer

Great job servicing my air conditioning: purge, change feed valves, leak test, charge, and test... all is blowing nice and cool again. 2nd service with PFM... so far very responsive to email queries and quote requests, friendly, and have a great local shuttle and car pick-up/drop-off service.

5 stars Verified customer

Great Service