From being in and around the industry for over 20 years, and from coming to Phillip Michael Salon & Spa in the past, I will say this time was very dissapointing. The shampoo she barely got into my scalp and never lifted my head once to shampoo or rinse where my head/neck was sitting on the bowl. The “style” left me with frizzy hair that ended up getting thrown into a braid because it was no longer curls. It was frustrating to have to pay for this service because I was not happy with it what so ever. The girl was sweet and professional, but this was just not the norm for what I have generally received from Phillip Michael. Hopefully it was just an off day.
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