It was super nice to return and be welcomed back. I appreciated being greeted as a returning patient and the understanding that “life happens” making regular visits difficult during the rough patches that happen to us all.
My care was excellent as always. My questions were answered well and completely. Front desk staff is courteous and warm. In such a good environment, a person really wants to become as healthy as possible.
I thought the three-page intake/update form is pretty good. The only thing I might add is an area for list any special concerns or a spot to add where the patient’s special health focus is at the moment. For example, a person long away from cardio exercise and wants to optimize that effort but had health concern such as diabetes; they might want to know how do they balance these. Sometimes it’s easier to write it down than to ask verbally. Or it might be as simple as not knowing wher to begin improving their health and hesitate to ask; they aren’t sick by medical standards but not vibrantly healthy. (Maybe just a checkbox to indicate they desire more.)