I would highly recommend this office to anybody. I know that I am a difficult patient to deal with and my experience here was wonderful. I have a panic disorder and I have a lot of anxiety about going to the dentist. That factor, along with my experiences with depression, led me to neglect my oral health for many years. For the last six years of my life I have seen the dentist maybe twice, and only because it was absolutely necessary. My situation progressed to the point that I had two teeth cracked and partially missing as well as many other issues causing me pain and impacting my health. Personally, my issues with anxiety at the dentist are very extreme. It is embarrassing to go to the dentist and have panic attacks, usually including crying and shaking. I have been to many offices in my life that have made me feel embarrassed and silly for feeling emotions and having physical reactions that are literally out of my control. I have had many dentists lecture me on the state of my oral health, furthering my anxiety and embarrassment. I have been to more than ten offices for consultations and never went back for treatment due to this problem.. I finally got to a point where I had to find somewhere. After calling many different offices in the area, I finally agreed to come into Pinnacle after speaking with Tina over the phone. I am beyond impressed with my experience at this office. Tina and Dr. Jang have treated me like family and gone out of their way over and over again to make sure I was comfortable and provide me with any information I needed. During my consultation they took the time to discuss my anxiety and get familiar with what I needed from them to be comfortable. They comforted me and had patience with me when I was brinking on a panic attack and in tears. For the first time in almost three years, I went back for my follow up appointment and began treatment. They never pushed me or rushed me and created a treatment plan to fit my needs. I have already received 11 fillings and six crowns from Dr. Jang and I cannot believe that I made it through this treatment. For my most recent appointment with them, I didn't cry a single time. It may sound silly but I cant remember the last time I have been that comfortable in a dentist office. Unfortunately I am moving soon and I am going out of my way to finish my treatment plan with them before I leave. I am going for my dental surgery in a little less than 3 weeks and I am feeling more confident than I ever imagined I could. I cant express the gratitude I have for this office and the wonderful staff that works there. For someone like me, facing this fear and having compassionate people to help me get the treatment I need can really change everything. The weight of everything that I needed to get done has been lifted off of my shoulders and I cannot thank them enough. I would recommend this office to anybody, and especially those with anxiety regarding dental work.
Hi Madison, Thank you so much for the kind words. Dr. Jang and our team really are proud of you and happy that you were very pleased with all aspects of the experiences here at Pinnacle Dental. Stay strong and keep encouraging others to get through the fear of dental treatments. We admire your ability to overcome your own fears to get your dental treatment that you have needed. We wish you all the best with your journey and know we will always be here for you when you return back to Texas.