96.4% would refer friends and family to us

3 stars Customer since 2018

Missed several low voltage lights again. Charged an arm and a leg to fix what didn't work after last visit a year earlier.

Pinnacle Lighting Group, LLC replied:

Mr. Robbins, We are sorry to hear of your bad experience and sincerely apologize. We are normally known for our exceptional attention to detail, and we regret that we missed the mark and identifying the missed lights. We will make sure to get this taken care of and make it right. Thank you for your feedback, it will make us a better company! Best, PLG Team.

5 stars Customer since 2019

Great in every aspect. Friendly staff. I felt engaged with the entire process.

Pinnacle Lighting Group, LLC replied:

Dear Kirk & Debra, thank you so much for your great review! It was our pleasure working with you and together creating outdoor lighting system that fit your needs! Enjoy!

5 stars Customer since 2019

Extremely professional and efficient. End result is beautiful!!

Pinnacle Lighting Group, LLC replied:

Olivia, thanks so much for the great review! It truly was our pleasure working with you! And we are so glad you are happy with everything! Our Best, The entire PLG Team!

5 stars Customer since 2013

On time for scheule and completed additions and adjustments as requested. As always, a first class transaction.

Pinnacle Lighting Group, LLC replied:

Joe & Kim, thanks so much for the great review! It was a pleasure working with you and we are so glad you are happy with our service! It is our priority to make sure our customers are %100 satisfied!! All our Best, the PLG Family!

5 stars Customer since 2017

Excellent service!

Pinnacle Lighting Group, LLC replied:

We are so glad you were happy with our service. We pride ourselves on exceeding our customer's expectations. Have a great day!

5 stars Customer since 2018

We have a "moonlight system" that was installed in 1997 by an excellent company whose owner is now retired. This is our first experience with Pinnacle Lighting and we are most pleased with the service we received. We learned that the service team was in the area so we called and the turn around time was 48 hours.

Mobile, AL Customer

Pinnacle Lighting Group, LLC replied:

Carlos, we are so happy we were able to get to you so quickly and that you were happy with our service! It was a pleasure working with you! Please let us know if there is anything else we can do! Best, PLG Team.

5 stars Customer since 2009

Pinnacle comes in and makes a very clean and proffesional install every time. I have had them on two properties 3 times and left the projects to them. Upon return Ive never found anything dusturbed or evedenve they had even been there until night fall and then the SHOW! These folk know what they are doing!

Pinnacle Lighting Group, LLC replied:

Bruce, thank you so very much for taking the time to write this review! We strive for 100% customer satisfaction in every step of the project! And the best part is the "grand finale" once the sun has set!!! We are so glad you are pleased!!! Thank you for your continued business we really appreciate it!! All our Best~PLG Family.

5 stars Customer since 2010

Jared and his crew came to my house and with all the personable professionalism, they fixed my light! They also inspected the corner lights on the house. He and his crew were very accommodating and made sure I was happy before they left.

Pinnacle Lighting Group, LLC replied:

Leigh, thank you so much for your kind words of Jared and his crew! We love to hear how our people are servicing our clients. Customer satisfaction is our number one priority! It was a pleasure serving you and let us know if we can do anything else! Best, PLG Team

5 stars Customer since 2018

Excellent,responsive communication

Pinnacle Lighting Group, LLC replied:

Jerome, thank you so much for the great review! We take pride in making sure we communicate with our clients every step of the way. It has been a pleasure working with you. Best, PLG Crew

5 stars Customer since 2018

Neal with Pinnacle Lighting was an outstanding service provider. He called when he said he would, showed up on time, worked quickly and efficiently and solved my problem successfully with a three and a half hour time frame. His crew cleaned up all debris and by 5:30 pm, my husband and I were enjoying gorgeous exterior landscape lighting which made our home feel like an oasis. I would highly recommend this lighting group to anyone in need.

Pinnacle Lighting Group, LLC replied:

Robin & Glenn, We can't tell how much we appreciate your great review! And we are so glad you are enjoying your oasis! That is our goal, to leave our customers in the serenity of their revived outdoor living space and to deliver great customer service. Enjoy!