I could not be more delighted with my Pinnacle Motor Works experiences. From the moment I call to the moment I pick up my car, I am treated with the utmost respect. Rachel is an absolute delight and available to help at every turn, whether it be answering questions about services and estimates or leaving a message for Larry. Larry is a car genius, which should be obvious by his decades long business history, but he's also personable and takes his time to explain each and every procedure in easy to understand terms and language. While I regret to say I do not know the rest of the staff very well, when ever I've interacted with them they have been polite, professional, and respectful. I would recommend Pinnacle to anyone who ever needs anything done to a vehicle (and everyone will eventually need something) and I will never go anywhere else, ever again!