99.2% would refer friends and family to us

5 stars Customer since 2018

I moved to this home a year ago and before I had lived in the home one month my furnace quit. Shawn with Pioneer came out to help. I had another problem and called Pioneer, Shawn was sent again and fixed the furnace once again so I had time to consider paying for new furnace and AC.

The furnace was approx. 25 years old so I knew I would be looking at replacing. I now am able to replace the furnace/AC and because of the service provided by Shawn, Pioneer is the first call I made. Molly, their office manager is another reason I have a loyalty to Pioneer.

5 stars Customer since 2005

Outstanding customer service--both quality and cost.

5 stars Customer since 2017

We appreciate the prompt and courteous service by the office and the techniciansm who do the work. Please keep it up!

5 stars Customer since 2017

First off, Pioneer Gas Furnace was a personal referral from a friend. That alone told me a lot. I didn't give them a free pass though, I just included them in my bid when I needed a new gas furnace. They won the bid initially and won my heart next. They helped me with the logistical nightmare that was getting gas from the source, to its destination. They made sure I understood exactly what work they were doing, where they would be doing it, and how they would be doing it. They also assisted promptly with all the questions I had as a first-time furnace buyer.

For an event that can be insanely stressful to begin with, Pioneer made it easy for me. I know not only will I recommend them, I will call upon them again with any future needs. Thanks to all the folks at Pioneer Gas Furnace who contributed to my wonderful experience.

5 stars Customer since 2017

I was very happy with every aspect of my repair and installation job with Pioneer. Friendly service techs, good communication... highly recommended!

5 stars Customer since 2016

Pioneer was able to fit the service visit into their busy schedule in order to accommodate my travel plans. The visit was prompt and the tech was thorough and also gave me good advice on future installations.

5 stars Customer since 2017

Caring, efficient, trustworthy.

1 stars Customer since 2000

Knowledgeable, helpful, informative service representative.

5 stars Verified customer

A great job and very pleasant and knowledgable

5 stars Customer since 2017

So far so good. the install isn't over. need city inspections, gas hook up and test to see furnace running. Jim Lewis re 2620 NE Flanders.