99.2% would refer friends and family to us

5 stars Customer since 2018

Great product, Great price,Super Great installer's overall FANTASTIC

5 stars Customer since 2016

I love the fact that I can rely on this company. I was having some construction done and the contractors blew out my furnace. Within the hour Pioneer was onsite fixing it!

5 stars Verified customer

The technician was prompt and professional. He solved my two issues quickly: a bad condensation pump and wiring for my new Nest thermostat.

5 stars Customer since 2017

Great service! Attention to detail, willing to work in downtown buildings with strict contractor rules. Really went the extra mile with permits. Definitely a great company!

5 stars Customer since 2010

Maintenance person called before appt time to see if he could come early - which was great as I could get to work a little earlier than planned. It was the person who has come to repair my furnace in the past so was nice to see him again, this time just for a yearly checkup, I feel like he knows my furnace and it's history (installed by Pioneer). He knowledgeably discussed my non-standard furnace filter, and how best to get a replacement filter that would work.

5 stars Customer since 2017

Friendly, priced well, and they made sure the job was done right.

5 stars Customer since 2018

I moved to this home a year ago and before I had lived in the home one month my furnace quit. Shawn with Pioneer came out to help. I had another problem and called Pioneer, Shawn was sent again and fixed the furnace once again so I had time to consider paying for new furnace and AC.

The furnace was approx. 25 years old so I knew I would be looking at replacing. I now am able to replace the furnace/AC and because of the service provided by Shawn, Pioneer is the first call I made. Molly, their office manager is another reason I have a loyalty to Pioneer.

5 stars Customer since 2005

Outstanding customer service--both quality and cost.

5 stars Customer since 2017

We appreciate the prompt and courteous service by the office and the techniciansm who do the work. Please keep it up!

5 stars Customer since 2017

First off, Pioneer Gas Furnace was a personal referral from a friend. That alone told me a lot. I didn't give them a free pass though, I just included them in my bid when I needed a new gas furnace. They won the bid initially and won my heart next. They helped me with the logistical nightmare that was getting gas from the source, to its destination. They made sure I understood exactly what work they were doing, where they would be doing it, and how they would be doing it. They also assisted promptly with all the questions I had as a first-time furnace buyer.

For an event that can be insanely stressful to begin with, Pioneer made it easy for me. I know not only will I recommend them, I will call upon them again with any future needs. Thanks to all the folks at Pioneer Gas Furnace who contributed to my wonderful experience.

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