99.2% would refer friends and family to us

5 stars Customer since 2016

Water was leaking from the ductless AC unit in our finished attic into ceiling below and Phil was sent within a few hours of the call. He had the broken condensate pump replaced and the unit up and running within about 20 minutes. Phil was even kind enough to diagnose and repair a leaking pump from our central AC that was flooding the rest of our basement. He had heard my phone call with the HVAC company that installed the central unit who couldn't send anyone for 4 days. That saved us from a lot more water damage and mop up work over a long hot weekend! Two major problems diagnosed and repaired in about an hour (within 3 hours of the time I called)

4 stars Verified customer

Shawn is knowledgeable and very professional. I know my furnace and AC are in good hands.

5 stars Customer since 1999

I have used Pioneer Gas Furnace since 1984. I just had my 3rd furnace and my 2nd AC installed. That kind of loyalty is well deserved.

They are efficient, reasonable and know their stuff.

5 stars Customer since 2013

Once again, I was delighted with the service and efficiency of Phil, who not only tested/adjusted my relatively new furnace and AC, but pruned some shrubs away from the AC to improve ventilation.

5 stars Customer since 2017

Excellent! The technician was outstanding! He was polite, professional, personable, very capable and efficient. I was very pleased with his work and how well he explained what needed to be done. He is a great asset to the Pioneer Gas Furnace NWteam. Thank you!

1 stars Customer since 1997

Excellent experience

1 stars Customer since 1997


5 stars Verified customer

Well done.

5 stars Verified customer

Like clockwork...in at noon and out by one with a new filter and a thorough checkup.

5 stars Customer since 2002

Shawn filled me in on a lot of things to do now and in the future regarding my air conditioning.

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