At checked in I was recognized, didn't have to give my name and was asked about my family members by name. Dr. Stover-Mejias came out to welcome me while I was waiting for the hygienist. My appointment was at 4:30 at 4:29 I was sitting in the chair. Cleaning was fast, thorough & solid. Dr. Stover-Mejias was and is always awesome (thorough, detailed, intelligent, friendly, advising yet not pushy). You will not find a better Dentist or more pleasant experience.