100.0% would refer friends and family to us

5 stars Verified customer

The entire staff there is very kind, courteous, and knowledgeable. A great place to keep coming back to.

4 stars Verified customer

The visit was very good. Everyone was very professional and very nice. I enjoyed the visit. You made the transition to a new doctor for me easy.

4 stars Verified customer

Everyone was very professional and courteous.

5 stars Verified customer

OMG...if the rating scale was 1-10 it still would not be enough. Tamara was a jewel! Everytime we go to Plains Optical it is delightful.

5 stars Verified customer

Very friendly staff and very patient with new contact lense client.

3 stars Verified customer

I thought the Dr. Did a good job and was pleasant. I was a little disappointed in the desk staff. They actually argued in front of me over a decision the Dr. had made.

3 stars Verified customer

It must have been a very busy day for you because service was very slow. the main thing for me is that because it was so slow by the time it was over I had to go to the Bathroom. The bathroom door was tiny. My wheelchair fit through the first one but I just looked at the second one and knew i did not even need to try to make the turn.

5 stars Verified customer

I saw the new doctor, as mine had retired. she was very friendly, interested in my health. found something on an eye stay, did not like, took more pictures. took time to talk to me, then made sure I had an appointment with a specialist that day to check out what was bothering her about my pictures. She did not frighten me but showed genuine interest in my health and well being. I appreciate her as a person, and a doctor, I am so glad I saw her.

4 stars Verified customer

She was very pleasant, very professional, and answered all of my questions. One thing that really impressed me was that she complemented her predecessor on how well he had handled my eye care. Will be happy to continue my care with her.

1 stars Verified customer

There are no certified opticians at Plains anymore. The entire staff is gone. Very sad. They were like family.

Also in Lubbock

Pediatric Dentistry

Jackson Pediatric Dentistry

5 stars 868 reviews

Honestly I was blown away. I have never been to any doctor/dentist office that treated me or my daughter so nice. In fact never been somewhere were there was that excellent of customer service. Smiles, nice warm welcome up front with the two ladies as you come in. They asked questions about Harlow and talked to her. She loved it and so did I. Then when we were called back the ENTIRE staff talked to her and I and smiled and welcomed us. She loved it and I know felt so special! The office was great and the setup was perfect. The dental assistant was awesome and so nice too. Dr. Jackson was excellent! Friendly, nice, funny and answered all my crazy new mom questions and even laughed with me. I was so impressed by her and the entire staff! I need to know what's in y'alls coffee down there and or secret ;) I need some! I was highly impressed and told everyone I know. Thank you for an excellent first experience for my 1yr old! I have a feeling she will love coming there as much as I do already! Thank you for such a great first experience! Sincerely- Tharen Truelock
Read More …

Salon

MR. Tom's Salon and Day Spa

5 stars 349 reviews

All is right with the world. Got my monthly Kay Kut and am ready to tackle anything. What more can a person say? Love Mr.Tom's!!!
Read More …