Every time I see Caitlin, it's an awesome experience! For the past 4 months, Caitlin has been helping fix a horrible haircut I got back in February. Every time her work has been fantastic, and she's been really open with what exactly she is doing so I am not nervous or taken by surprise. She's also really nice and friendly, so the conversation is easy. I am coming back for another cut in December, when we think we'll finally have gotten my hair back to a great place! It's already come leaps and bounds, and her work has done wonders for my confidence. I cannot recommend Caitlin (and the salon) enough. Love the hand massages, the friendly front desk staff, and the music!