Thankful my daughter in law recommended Platinum Hair Bar. Having recently finished chemo, hair growing back a different color, I tried home coloring with disastrous results. I called Platinum Hair Bar and they were so friendly and helpful from the moment they answered the phone. They graciously put me on their schedule that same day, with a new stylist, who had been with them for approximately 6 weeks. Some people would be concerned about this, but having worked in the industry and I have a niece who owns a salon in NY, I know some of the new stylists can be very talented and work extremely hard to build their clientele. Well, I was not disappointed . Kayleigh sat with me, looked at pictures I had, asked me my concerns. She explained the process we would have to take now, since I had already applied a permanent color. She was honest, caring and eager to please. I have been using her ever since. That was approximately 5 months ago. We've worked together towards a color I love and receive many compliments on. What I respect most about Kayleigh, is she will do anything and everything to be sure her client is happy. If she is unsure about how to deliver the best results (I have extremely fine and straight hair which is difficult to work with), Kayleigh will reach out to one of the other stylists to be sure she's using the best tools, best product and best way to approach the style the client desires. I have a great respect for this. Kayleigh is confident yet knows she is still learning and isn't everyone? Especially in an industry that is changing all the time and the best stylists will continue to learn and keep up with the most modern advances. I love the way the stylists interact and work with each other in this salon. They always strive to be sure the happiest person is the client. I had a bumpy start with the salon and confusion over pricing, but it was rectified immediately and I have found their pricing to be very fair. Platinum Hair Bar has earned 5 stars !