97.4% would refer friends and family to us

5 stars Customer since 2002

First time with Eva for a haircut. Was nervous I wouldn't get what I wanted but she did exactly as I wanted.

Changing stylists is nerve wracking but Eva made the whole process easy.

5 stars Customer since 2014

My experience was perfect, Carrie was very attending to my needs and cautious when asked to be.

5 stars Customer since 2016

Friendly, clean, and great customer service. I have not tried any services except haircut and blow dry, but I plan to. I have used Val and Eva and find them both to give quality haircuts and styling advice.

4 stars Customer since 2017

This was my first time I visited for a pedi.( I have gone there before for a wax.) Cindy did my pedi and she was friendly, kind, her customer service was out of this world! She had just told me in passing at our daughter's school. So I decided to go. My feet and legs NEVER felt or looked this fantastic. She's wonderful at her skill. I referred a friend and she said the same thing!! And said she was blown away at how great her feet looked and felt.

I will go again but couldn't afford to go every 3 to 4 weeks. It's very expensive for a single mom on a budget. I will contuine to refer friends

5 stars Customer since 2009

Angel is so great. I always have a great experience at Platinum Salon & Spa. Great customer service and professionalism.

Platinum Salon & Spa replied:

Thank you for the feedback.

5 stars Customer since 2017

I recently had a salon service with Sammi. It was my first visit to the salon and I was looking for a new stylist. Sammi was very friendly and helped guide me in selecting color and a style that suited me well. My highlights are the best I have had and the color came out perfect! She also helped style my hair in a shape that suited my face well and was easy for me to do for myself. Sammi did not rush thru the service, but took the time to understand the look I was after. She is an experienced professional and would highly recommend her for all your hair needs.

I will be back for hair and other services! Thaks Sammi!

Platinum Salon & Spa replied:

Thank you for the feedback. Sammi is a very talented stylist

5 stars Customer since 2004

Best facial ever! Tricia is the best! Very friendly and professional. My skin has never looked better!!

5 stars Customer since 2004

My massage was excellent

1 stars Customer since 2015

My experience this time was horrible. I've been coming to this salon for months now and never had a problem. I received a coupon for 25% off in email. When I presented it to the receptionist she refused to take it saying I cannot apply it for some stupid reason. Coupons are sent to be used. If you don't want us to use coupons DO NOT send to us in the first place. I told her to file complain to her manager because this is NOT right. She agreed that what I'm Saying is right BUT cannot do anything about it. She said she will let the manager know and will contact me. STILL waiting for any action from them. Pathetic way of dealing I must say. Will not be returning to this place unless some action takes place and will not recommend it to anyone either. Very disappointed

5 stars Customer since 2013

Angel is the best! Great service and is always so sweet and professional.

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