89.7% would refer friends and family to us

1 stars Customer since 2014

I was in tremendous pain and there was no sense of urgency.

Platte River Medical Clinic replied:

Joshua, thank you for taking the time to write a review. I apologize that you were in a lot of pain and you didn't feel the urgency that should have been displayed. We take all of our feedback seriously and I assure you this will be discussed with our staff. It is important that we provide the best care possible to our patients. We should have got you back to a room right away and I do apologize. I hope you are feeling better now. Again, thank you for your feedback.

5 stars Customer since 2014

I realy had a good experience ,the medical staff are very friendly,we didn't have to wait long,and got in a room right a ... Read More

Platte River Medical Clinic replied:

Doriane, thank you for the wonderful feedback! We are very happy to hear this was a great experience for you! We are here for all of your urgent care needs, should you need us in the future. Again, thank you for your review!

3 stars Customer since 2013

The physician who saw me was rather rude. His bedside manner could use some work. My prescription was also sent to t ... Read More

Platte River Medical Clinic replied:

Margaret, thank you for taking the time to leave us a review. I do apologize you felt our provider was rude. This will be addressed with him and followed up closely. Again, I apologize for the confusion with your prescription as well, that must have been frustrating. We strive to provide the best care possible for our patients and take the feedback seriously. This issue will also be discussed with all of the staff to ensure we are double checking we have the correct pharmacy entered. I am glad, however, that we were able to take care of you efficiently. I do hope you consider us again in the future for any urgent care needs. Thank you again for your feedback.

5 stars Customer since 2014

This facility is very clean and professional. The doctor I had seemed concerned about my health and condition, I liked h ... Read More

Platte River Medical Clinic replied:

Bruce, thank you for taking the time to leave us a review. We are glad to hear you had a pleasant experience with us. I will get in touch with you regarding the medication. Please keep us in mind for your future urgent care needs. Again, thank you for your feedback.

4 stars Verified customer

It was fine. It was busy so it was a long wait.

Platte River Medical Clinic replied:

Thank you for your feedback. We do apologize for your long wait. We always try our best to get our patients seen as quickly as possible. Unfortunately, sometimes it does take longer than others. We continually look at ways that may improve our efficiency and patient flow. Thank you again for taking the time to write a review. Hopefully you will consider us again in the future.

4 stars Customer since 2013

Very friendly and efficient.

Platte River Medical Clinic replied:

Thank you for taking the time to leave us a review. We are pleased to hear you had a good experience with us. Please keep us in mind for you future medical needs. Thanks again!

5 stars Customer since 2012

I have been there three times, and have been well cared for.

Platte River Medical Clinic replied:

Thank you for your review Lynda! We are happy to hear you've had several pleasant experiences with us. Please keep us in mind for your future medical needs!

5 stars Customer since 2014

Prompt, friendly service.

Platte River Medical Clinic replied:

Thank you for taking the time to leave us a review! We are pleased to hear you had a good experience with us. Please keep us in mind for your future urgent care needs!

5 stars Customer since 2013

My problem was taken care of in a timely manner. And my condition was taken care of.

5 stars Customer since 2014

Fast and great care