96.5% would refer friends and family to us

1 stars Customer since 2015

I took my 2012 chevy sonic in for oil change and it is supposed to get semi synthetic oil. The guy who took my car in was great but when I picked it up I saw that they put in conventional oil. I asked about the oil and the guy who did the oil change tried to argue with me and say the cap says 5w30. Which I agree but it also has a info pic with an icon. I said the book says dextrose oil semi synthetic,then they try to tell me the oil they put is semi synthetic. Then why do they charge more on the price sheet? Not happy because Warrenty is negated if I don't use semi synthetic oil. Will be taking back in Monday. I hate being bulls*hited just cause I'm a woman. I'll pay for the difference in price but don't lie cause you screwed up!

3 stars Customer since 2015

I chose Plaza due to my wife's experience at the Arnold location off of Richardson Rd. They seem to treat her right and are honest. I work in Chesterfield so it's more convenient to go to this location. My first experience didn't meet my expectations. I went with the sole purpose of having a slow leak repaired. While doing that, I figured I'd have the oil changed as well. I also liked the idea of nitrogen as opposed to air so I had them fill the tires with nitrogen. Upon picking it up, they didn't know whether or not the tire was even repaired and I didn't have green caps on the car as well. I am beginning to wonder if I even have nitrogen in the tires, of which I paid for...

I switched from a direct competitor, now I'm second guessing that decision.

Plaza Tire Service - Chesterfield replied:

We understand your concern here and sincerely apologize for dropping the ball on communication and not replacing the valve caps. We appreciate your business and feedback!

5 stars Customer since 2015

Everyone I encountered was friendly and no one tried to selling me anything I didn't need or want. I appreciate good customer service and will be a loyal customer in return.

5 stars Customer since 2012

Great customer service once again. Very accomondating service manager. Jim was great. Always honest advice - never trying to oversell...

I have all 5 of my family's cars serviced at the Chesterfield location.

5 stars Verified customer

Friendly fast service

5 stars Customer since 2014

Dropped off my car at 7:30am...got a call at 9:30am that it was already done!

5 stars Customer since 2015

Very nice staff. Had my car finished in under a couple hours. Found me many discounts and offers I could use to keep the cost down as well.

5 stars Verified customer

5 stars. They were very prompt and got me in and out very quickly which I greatly appreciated as I had my one-year

old grandson with me.

3 stars Verified customer

You pay much more here than other places, but the quality of the work is good and the people are friendly.

Plaza Tire Service - Chesterfield replied:

We do our best to remain competitive by offering a lot of coupons and special promotions. Thank you for the kind words on the quality of our work. We appreciate your business and your feedback!

5 stars Customer since 2013