Definitely had the cheapest tires around and in stock. For that I give you 5 stars. As for the performance of the shop I find it to be extremely unsatisfactory. Lots of standing around and smoking going on. I had 4 new tires installed and an inspection done. Took over 2 hours. Not even a busy day. Had they not stood around so much it could have been done in half the time. I have had my tires done at shops without air tools and they finished way faster. My truck failed inspection and then this very morning I took it to another shop and it passed. Apparently I'm not the only person who has had this kind of problem with your store. Ball joints are the number one reason you fail people around here. Seems odd to me. Maybe someone should look into this a bit harder. I will never return to plaza tire. Neither will my family.
We sincerely apologize for any excess wait time you incurred during your visit! Regarding your inspection, the State of Missouri sets the standards for pass and failure on ball joints and our inspectors have no incentive to fail vehicles for this type of defective conditions. This is purely a judgement call on the part of the inspector and some are obviously more meticulous than others. Thank you for your feedback.