I wrote the post below above being fully unsatisfied with my crown work at first. I will say that at this point I am fully satisfied with the work of the dentist office. After writing my previous post they actually took the time to review it and contact me. They worked with me to get the issue corrected.
They first responded with an email then the dentist himself called me to talk about the work and provided options on how we could get this in a better state to where I was satisfied. That really impressed me that this practice took the time to contact me after my post. You would think that an office with nearly a perfect rating would "shrug off" one bad review BUT they didn't. They took the time to make sure I was fully satisfied and happy with my experience.
After the whole experience I would recommend them to others. I've scheduled another appointment with them because of how they showed they cared for their customers satisfaction and I this point o would like to thank them for the dental work I have received.
This right here...This is a testimony and this is what it's all about! This is what we are all about!! Thank you so much for giving us the opportunity to change your mind and for taking the time to tell people about it. We really do value your business and respect your feelings and your opinion. There's a dentist office on every corner and you chose PFD...That means the world to us and we will do everything in our power to not let you down! We look forward to seeing you again!