My, and Lilly's, experience at her visit was very enjoyable ( for me anyway) and comforting. The entire staff was friendly and welcoming. Lilly tends to tremble when she gets nervous, which she always does on the drive there. She always stops when she is greeted and handled by the staff, which makes me feel that she trusts, and likes, them. The doctors are very kind and informative and always give her a thorough exam while taking their time and not rushing through it. I am very pleased with the practice and would recommend it to anyone.