97.1% would refer friends and family to us

5 stars Customer since 2022

Excellent service, kind staff with my dog and of most important, the appointment was kept for the designated time.

Pomona Valley Veterinary Hospital replied:

Yay, this is good to hear, Thank You :)

4 stars Customer since 2004

The doctor and the technicians were very professional. The waiting room along with the individual rooms were very clean. Thank You.

The receptionist that had us pay and whom we dealt with before the service and after the service was a bit abrupt. The courtesy of going over the medication with us out loud would of been helpful, especially for some of us that have to put our reading glasses. Instead she pushed the medication under the window and told us to just follow instructions. Once outside and after reading it, I, in fact had to go back inside to ask a question on specifics. Please teach those people professionalism and courtesy also. The first and last contact person is also very important to us.

Pomona Valley Veterinary Hospital replied:

Thank you, we appreciate the feedback and are always looking forward to doing our best. :)

5 stars Customer since 2018

The treatment is very friendly

Pomona Valley Veterinary Hospital replied:

Thank You :)

5 stars Customer since 2021

Everyone is always so nice we love this place for our Chico

Pomona Valley Veterinary Hospital replied:

We love to hear from you thank you

5 stars Customer since 2020

Service was great. On time and friendly service. My Gracie was a happy girl.

Pomona Valley Veterinary Hospital replied:

Glad to hear, thank you

5 stars Customer since 2020

Excellent customer service! Staff and doctor was great! Everyone took their time accommodating us!

5 stars Customer since 2022

Great service and very accommodating.

5 stars Customer since 2009

Always great service and professionalism

5 stars Customer since 2012

Great

Pomona Valley Veterinary Hospital replied:

Thank You :)

5 stars Customer since 2010

I was welcomed from the moment I opened the door. All employees very friendly and professional. In and out on time. Very clean, overall I would rate a 10!!

Pomona Valley Veterinary Hospital replied:

Thank YOU, you are so kind :)