97.7% would refer friends and family to us

5 stars Customer since 2000

Nice folks

5 stars Verified customer

I was quite impressed with the gal at the desk and the woman who provided the shots. Both very friendly and professional. I was in a few months ago and the staff at that time was less than adequate. Rude, not friendly, and dismissive. I called to make a complaint but never heard back. I was quite impressed this time around. I believe these women are new staff as I had not seen them prior. Customer service is an important part of care, thanks for having these ladies be a part of your team!

5 stars Customer since 2022

It was great. Thank you

5 stars Customer since 2017

Good service, I love!

1 stars Verified customer

It seems that this vet office is only out for money. The old doctor would work with you and make sure that you could afford the services that you need but this new vet is all about money

Pomona Valley Veterinary Hospital replied:

Thank you for taking the time to let us know how you feel. We agree veterinary care is expensive, our main concern is to help our patients feel better sometimes there are different approaches and sometimes there is not much way around the care they need.

1 stars Customer since 2006

I was pleased with the service. Staff were gentle and caring. Doctor seemed interested & knowledgeable. Answered questions. Was familiar with patient’s history. Service was great

Pomona Valley Veterinary Hospital replied:

Thank you for letting us know, seems like you had a good experience :), we strive to help. I just don't understand why only one star :(

5 stars Customer since 2022

Friendly Staff. Fast service.

Pomona Valley Veterinary Hospital replied:

Thank You :)

5 stars Verified customer

Very helpful!

Pomona Valley Veterinary Hospital replied:

Thank you :)

5 stars Customer since 2011

Very welcoming staff. Didn’t have to wait too long, the whole thing took about 5 mins

Pomona Valley Veterinary Hospital replied:

We are glad we were able to help, thanks for the feedback :)

5 stars Customer since 2021

Very grateful and excellent service

Pomona Valley Veterinary Hospital replied:

Thank You :)