I was quite impressed with the gal at the desk and the woman who provided the shots. Both very friendly and professional. I was in a few months ago and the staff at that time was less than adequate. Rude, not friendly, and dismissive. I called to make a complaint but never heard back. I was quite impressed this time around. I believe these women are new staff as I had not seen them prior. Customer service is an important part of care, thanks for having these ladies be a part of your team!