I am very surprised that Ponder has gotten any bad reviews. I started going to Ponder because several years ago on the day before Thanksgiving my car started overheating and then stalling. I was supposed to leave for Georgia and I limped all over town trying to get someone to fix my car. I got the same response everywhere... it is a holiday and we are booked. No one would even talk to me.
Until I got to Ponder. I was told that they were booked as well. But Brian went out diagnosed my problem and then called around to shops until he found one that could work me in.
He went above and beyond.
And that is how it always is.
On this last service, I had many problems that I assumed were unrelated. I was sure I was going to have I was sure it would be a fortune. Ponder diagnosed the problem and found that everything revolved around a vacuum tube. The repair was very cheap.
Other repair shops may have taken advantage of my lack of knowledge... not Ponder.
I will always give them my business.