Ponder Auto Repair
Automotive
915 W Market St
Johnson City,
TN
37604
(423) 928-3849
Mon - Thu: 7:30AM - 5:30PM
Fri: 7:30AM - 5:00PM
Sat - Sun: Closed
About
In 1982, Brian Ponder opened Ponder Auto Repair and has continuously provided bumper to bumper auto care ever since.
Ponder Auto Repair strives "to fix the problems no one else can fix" and thrives on automotive repair challenges. At the heart of their philosophy is customer care, customer awareness and customer education.
Ponder technicians are certified by the National Institute for Automotive Service Excellence (ASE). Ponder is the only shop in Johnson City to have earned the ASE Blue Seal of Excellence.
Ponder Auto Repair also maintains memberships with the Automotive Service Association (ASA), International Automotive Technicians Network (iATN), and Be Car Care Aware.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- GM Factory Trained Specialist
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Napa Easy Pay (Credit Card)
- Visa
Staff
Brian Ponder
Certifications & Memberships
5 stars Andy K Featured review
I am very surprised that Ponder has gotten any bad reviews. I started going to Ponder because several years ago on the day before Thanksgiving my car started overheating and then stalling. I was supposed to leave for Georgia and I limped all over town trying to get someone to fix my car. I got the same response everywhere... it is a holiday and we are booked. No one would even talk to me.
Until I got to Ponder. I was told that they were booked as well. But Brian went out diagnosed my problem and then called around to shops until he found one that could work me in.
He went above and beyond.
And that is how it always is.
On this last service, I had many problems that I assumed were unrelated. I was sure I was going to have I was sure it would be a fortune. Ponder diagnosed the problem and found that everything revolved around a vacuum tube. The repair was very cheap.
Other repair shops may have taken advantage of my lack of knowledge... not Ponder.
I will always give them my business.
Ponder Auto Repair replied:
Thank you so much for the review. I have a gift for you on your next visit. Brian Ponder.
5 stars Lawrence C Customer since 2002
Love these guys!! Always a great experience .
5 stars Bill Y Customer since 2013
We have driven our car a few days since work was completed and it appears corrective action that was taken has taken car ... Read More
5 stars Harvey B Customer since 2001
I have been a customer for over 20 years and Brian and his staff never disappoint. I particularly like Brian's strategy ... Read More
5 stars Anonymous Verified customer
Ponder Auto provides excellent friendly service!
5 stars Keith H Customer since 2014
Courteous staff and always helpful with their explanation for needed services.
5 stars Mary H Customer since 2011
excellent service. Thanks guys.
5 stars Gary B Customer since 2001
I have used Ponder Auto Repair for many years. I have NEVER been disappointed. If you want your car fixed, take it to th ... Read More
5 stars Carter L Customer since 2007
As always, reliable service, friendly staff, efficient operation. So grateful to have them to turn to when our cars are ... Read More
5 stars Lindy C Customer since 2002
As always, the people at Ponder auto are wonderful to work with! They do a wonderful job and are reasonably priced!
5 stars James O Customer since 2013
They do great work,and are trustworthy.They have worked on both my pickup and my wife's car.I am well satisfied with Pon ... Read More