14991 E. Hampden Ave
Suite 110
Aurora, CO 80014

Mon: 8:00AM - 6:00PM

Tue: 8:00AM - 7:00PM

Wed - Thu: 8:00AM - 6:00PM

Fri: 8:00AM - 5:00PM

Sat: 7:30AM - 1:30PM

Sun: Closed

89.9% would refer friends and family to us

1 stars Verified customer

The actual vision exam was just fine every time I went in. However they were always pushing to buy glasses TODAY. sometimes my eyes are so blurry after the exam I can't even see what I'm getting. On my first visit I needed a new prescription so I bought a pair of regular glasses and a pair of Oakley sun glasses, at a out of pocket cost of over $700. I got my glasses fast and was happy. for getting what I wanted. Then the lenses on my sunglasses kept falling out so I went back in to have them fixed. They said no problem just a little adjustment. so I left. The very next time I wore them, the lens fell out, i popped it back in and would have taken them back again but I forgot about it. Then I went out of town and took my sunglasses. The lens popped out again. Thinking that these were Oakleys I stopped at a Oakley retailer for a repair. The man there informed me that he could not or would not work on them as the lenses were not Oakley. Once I returned home I went to Ponderosa and told them of this. There response was "oh it was just a mistake". I doubt this. They did send my glasses out and I got them back quickly and the lens never fell out again. However my prescription had changed so much that the Oakleys were only useful for a few months. What a waist of $400 on my part.

My second issue. My daily glasses with the progressive lenses got broken and without them I am unable to work because I can't read. I went to ponderosa and got an eye exam and the good old sales pitch. I ordered new glasses and asked what I could do in the mean time. There response was "Wait we will put the order through as a rush job." Not happy with this answer as I couldn't afford to take 2-3 days off work, I found a small repair shop that fixed them for fifteen bucks same day in 15 minutes. I cancelled my order with ponderosa. Couldn't they have taken there display frames and loaned them to me while I waited?

It seems to me that there only interest is getting you to spend large amounts of money on new glasses. Not on your ability to see clearly. VERY Disipointed

5 stars Verified customer

Good experience. Dr. Bryant is very professional.

4 stars Verified customer

Dr. Wurst is awesome and so are the staff...except for the check-in receptionist who was clearly stressed and overwhelmed - not a warm welcome.

4 stars Verified customer

My initial visit was not so great, the Dr. Seemed overbooked and wasn't very friendly. My child had her first exam and the Dr. Wasn't very patient. Once we got to the end and we're picking out frames it was closure point, to not come back. I didn't even end up coming back to get my glasses. That was March of 2013, just the other day I went in because I need new glasses more than ever, my experience was GREAT!

Renette was VERY helpful and explanatory with EVERYTHING!!! She has made me want to stay with Ponderosa!

1 stars Verified customer

As always, Sandy Wurst is very thorough and competent. She has a warm and happy personality and makes my visit congenial. Thank you!

5 stars Verified customer

Dr. Wurst was great, taking the time to go over the results of my eye scan, and answered all of my questions. I overheard Dr. Wurst agreed to stay late, for another patient who injured an eye. And I had the last appointment that Saturday afternoon. Ponderosa Vision Clinic has excellent service and cares about their patients. I recommend them to everyone I know.

5 stars Verified customer

Physician (Dr. Wurst) and her staff were personable, competent and professional.

5 stars Verified customer

Loved the doctor- he was very professional and very educated. I appreciated his explanations and his patience to answer my questions. I would highly recommend!

5 stars Verified customer

Very prompt and courteous service. I was able to order my frames as a walk-in in as little as 15 minutes and then I was out the door.

5 stars Verified customer

Very busy clinic, but always welcoming. My provider, Sandy Wurst, is efficient, professional as well as personable.