The staff is always very friendly and accommodating. This particular visit was for the 6-week check-up for a litter of 8 pups. The staff took their time with each pup. Nothing was rushed. Very thorough. They provided me with a complete report for each pup and gave me copies of the visit record to go with each pup to their future homes. I have been bringing the momma dog to Pope Animal Hospital since she was a pup and she has always been cared for well during her visits there.