I use to brag about this office when I moved here, now I'm really indifferent. There are two vet-assistants that are very helpful and are the main reason why I liked going! However, its the office lady that is any but kind or professional. Type of person who likes the authority because she lacks personality in customer service. Also, it would of been very helpful for a walk in clinic that sends monthly emails to my address about the fire that has the office temporally closed instead of me driving there to figure it out myself! Now I'm going to the docs brother where I had a lovely experience for both I and my animal and a cheaper vet bill.