The Hair Stylist, Helen, was very friendly and knowledgeable about my hair. I have shoulder length, colored, curly/frizzy hair, it's been a good year since I've had it cut and I'm over fifty. I looked like I should be on a make over show! I was concerned about having my hair cut to short. EVERY time my hair is cut the stylist cuts it to short. They forget when it dries it shrinks up into the curls. Helen, the stylist, did a great job. My only disappointment was the price, $60. for a wash, trim and blow dry (no flat iron, curling iron) plus tip for stylist and shampoo gal. I also know that is just the way it is in Northern Virginia. The salon is very stylish and upbeat, there is coffee and water available, the other stylists were friendly and this establishment serves both women AND men. It's located in a great location. I would suggest after you get your hair done, go next door to Giant and walk up and down the aisles to show off your new look!! Hope this helps.