98.9% would refer friends and family to us

5 stars Customer since 2006

Prompt knowledgeable service

5 stars Customer since 2002

Bought food——everyone always lovely.....thank you.

5 stars Verified customer

All the staff and especially Dr. Jason Scott are the best! Everyone is personable, efficient and more importantly empathetic to any pet situation.

5 stars Customer since 2007

Very friendly staff and professional and knowledgeable doctors

5 stars Customer since 2014

Excellent as always.

5 stars Customer since 2001

I always have excellent service at Potomac. Staff is friendly, knowledgeable and helpful. Dr. Jason took a lot of time with my dog and came up with a treatment option that seems to be making her more comfortable.

5 stars Customer since 2011

My dog was groomed at PAH.The groomer did a really nice job. My dog seemed comfortable with the process. I was pleased.

5 stars Customer since 2003

Potomac Animal Hospital has served our pets well for the last 15 years. Whether it be medical care or quality boarding, we are nothing but pleased with the excellent service that they provide. Thanks for taking such good care of our pets!

5 stars Verified customer

Always pleased with the care. Grooming is inconsistent, with dog NEVER looking the same, even when notes are reviewed. This troubles us---as we sometimes hate the way the dog comes out, and other times love it. Seems like it shouldn't be that hard to maintain a simple cut. We've never had this problem anywhere else---and it's a VERY expensive service! Also, the front staff seems numerous relative to there practices, yet they generally come off as very stressed and unhappy and anxious or sad, even expressing this to clients. This means they are sometimes even short-tempered and grouchy. Though some of them handle it with great senses of humor. It seems like a recurring HR problem---like clients are bothering them, interrupting them, like they feel harassed by the doctors, each other, and the clients. If they do, then that needs to be examined, as it seems like it may be a management problem rather than a staff problem. I will continue to come to the practice as it is convenient and the vet care is good. But it is almost enough to make me reconsider... Mostly I worry about the staff---seems weird and unnecessary for a practice to be this miserable.

5 stars Customer since 2011

We have been with Potomac Animal Hospital for many many years. The doctors are excellent.

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