Our cat Chloe had blood in her stool and Poway Animal Hospital was able to get her in right away. The staff is very well trained and were able to tell us what samples to bring in with her and took a brief history over the phone. When my husband left their office, he had a print out explaining the prescribed medication. I called with a question about food and later that day Dr. Smith called and explained Chloe's condition and answered my questions. As a pet parent this is the type of care and concern for my pet that I hope to encounter. Poway Animal Hospital has taken care of all of our girls over the years and they have always been professional and caring.