92.5% would refer friends and family to us

5 stars Verified customer

Great service! Kendra was awesome!

5 stars Verified customer

Office staff were very pleasant. The doctor exam was through, she explained the status of my eye health and answered all my questions.

5 stars Verified customer

I was very pleased with my exam and the customer service I received. Very nice and helpful staff. I love the choices of frames and the cost.

5 stars Verified customer

Everyone was extremely friendly and all were very professional. The Optometrist conducted himself in a very professional manner and the women at the front desk were extremely great to be around!

5 stars Verified customer

Kendra and the rest of the staff at Poway Eyeworks are friendly, courteous and professional. Highly recommended!

5 stars Verified customer

Great Service

5 stars Verified customer

People are friendly and timely

5 stars Verified customer

On time,courteous, caring.

1 stars Verified customer

Previous client for glasses but went in for a contacts Appt. We were made to wait past our Appt time. They appeared to overbook the time slot. Walk-ins were given priority and more attention than my daughter's pre-scheduled appointment. It took an hour and 30 min to get out of there. I was double charged for the transaction and was told not to worry about it they would fix it in the morning. We have no choice but to go in for the followuo Appt in one week for the trial contacts fthey put on her. but after that appointment we will not do business here again. There is an optometry office in every strip mall around -you'd think cumstomer service would be top priority with so many options for customers to choose from. It's seriously lacking here.

1 stars Verified customer

From the start I was shuffled between three administrative ladies who did not communicate well with one another. Not a smile from anyone except the optometrist. Went in for a simple eye exam and glasses for my 9 year old. We were precious clients and my daughter's prescription didn't change. After spending quite a long time on the limited selection of children's frames -we went to check out and we were told we were given the wrong box of frames to select from and had to start the process all over again (wasted time and terrible communication) The admin was unorganized and extremely slow through the entire appointment process. We won't be back, nor will I recommend friends.

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