Unfortunately my puppy was returned smelling horrible and found matted feces all over his side and tail. He was up at night with diarrhea also.
This is of upmost concern and troubling to see that he wasn’t cared for as he usually has been when staying in the kennel.
I called and informed the receptionist and she received it well. However the $250 I spent for PFAH to care for my pup in this condition is disappointing. Unlike them, not sure what happened.