12811 Middlebrook Rd
Germantown, MD 20874

Mon - Thu: 8:00AM - 6:00PM

Fri: 8:00AM - 5:30PM

Sat: 9:00AM - 4:00PM

Sun: Closed

98.2% would refer friends and family to us

5 stars Verified customer

Always prompt, always friendly and helpful with advice. Services on my cars have been professionally handled, no complaints ever, and prices reasonable given the quality of attention and workmanship. A genuine family business and all round bunch of great people to do business with.

3 stars Verified customer

I've been pleased with Precision Auto overall. On my most recent visit, however, I noticed that the car engine noise was really loud when I picked up my car and has not abated in the nine months since. I was pressed for time at the time of the pick up and did not follow up with Precision as I should have. Now I fear that I will have to pay more out of pocket to correct this likely mistake.

5 stars Verified customer

This is our second vehicle at Precision Auto, and without question, Precision Auto is operated with a courteous, friendly, approachable yet down-to-earth and customer-focused manner that is honest and trustworthy. I recently had a vehicle inspected that was over 10 years old, and while our mechanic (who is also a very good family friend) cannot perform them, he is a "top mechanic" and "certified" at his employer and informed us that everything that Precision Auto indicated that needed to be done was exactly what was needed and not anything more or excessive. Kudos to being an honest small business that provides excellent customer service! Kudos!

5 stars Verified customer

First visit. Only had oil change and tire rotation to test service and technicians. Impressed with both. For example,

told me that rear light burned out and brake fluid dirty, so had work done. Also, shocks need to be replaced at some point especially the front ones, which I was already aware of as ride is getting bouncy. Most likely will have work done by Precision. Always had car serviced by dealer and never felt comfortable about service recommended as I thought price quotes very high. Andy, owner's son, is personable, struck me as being honest, and desire to please customers.

5 stars Verified customer

Great customer service; honesty and integrity. Quality work, Good Value. We will be back!

5 stars Verified customer

Our problem was a faulty brake caliper. Precision Auto had replace the caliper earlier and it was still under warranty. They replaced it at no charge. There was other work that needed to be done that was not covered by the warranty but that was fine with me.

5 stars Verified customer

Amazingly easy to work with. They called to inform me my tires were there, then they called the morning of installation to double check what I wanted done since my note on the drop off envelope was a bit cryptic. finally, they finished on time, let me know the car was ready. My car drives great and I won't hesitate to come back and will refer my friends.

5 stars Verified customer

Always take care great care of my car.

5 stars Verified customer

Great service and explanation of services.

5 stars Verified customer

I had some issues with my car. First my oil needed to be changed, my head light was out and my coolant light came on. Being a lady, I don't know much about cars and I usually take my car to the deal when I was under warranty. Now that my car isn't under warranty, I felt like the dealer wasn't being clear when I asked what could be wrong when my coolant light came on. When I was referred to Precision Auto, they saw me the same day I called and EXPLAINED everything and was taken care of the same day. Not to mention that they squeezed me into their schedule. I didn't feel like I was being ripped off, I felt like they were honest and costumer service was outstanding. Definitely would recommend and I am so happy I found I new mechanic.