I have been a regular patient of Dr. Duvall for some years and I have the utmost respect for him. However, my experience with the new facility has been so poor that I will be unlikely to return. The new building feels sterile, the waiting area in the back was awkward, the front desk staff was unhelpful and rude, and it took more than 7 weeks to get my glasses when I was told it would take 2 weeks at the most. There were no updates about problems or delays unless I called or visited the office until the 7th week. I am very disappointed.