98.1% would refer friends and family to us

5 stars Verified customer

My car had several problems that PREFERRED AUTOMOTIVE corrected efficiently and as promised. All work done was needed.

Preferred Automotive replied:

Thanks so much,

Gary

5 stars Verified customer

This place is amazing! They treat everybody like a family!!!

Preferred Automotive replied:

THanks,

Gary

5 stars Verified customer

This was my first visit to Preferred Automotive, and I really appreciate how friendly everyone was. They seem to really care about their customers. I was impressed and will be sure to return.

Preferred Automotive replied:

Have a great Thanksgiving.

Gary

5 stars Verified customer

Preferred Automotive is an outstanding shop. I have been bringing my cars to them for 20 years. Gary, Mike and Todd are always professional and look out for their customers. If you are looking for a great shop, then bring your car to Preferred. You will not be disappointed!

Preferred Automotive replied:

As always thank you so much Helene.

Gary

5 stars Verified customer

Gary runs a great business.

Preferred Automotive replied:

Thank you

5 stars Verified customer

The gentleman who work at Preferred Automotive make you feel like you're family. There's such a "small town" feel at Preferred. The customer service personnel are always very thorough in explaining what's going on with your car and they help you understand why they recommend a particular service/services. A couple of my favorite things about Preferred are, when they escort you out to the service bay and provide a "show and tell" as they discuss the workings of your car. I also find it very charming that each time I have been to Preferred, I am always asked if I need a lift to work or a ride home. And I never feel pressured into having a service performed on my car if I'm not able to afford it at the time.

Preferred Automotive replied:

Dear Jennifer,

From all of us we want to say thank you,

Gary, Mike, Todd and the crew

5 stars Verified customer

Excellent service. I recommend them highly to anybody who really cares about personalized service.

Gary and Mike run a great shop..

Preferred Automotive replied:

Thanks so much Jim.

Gary

5 stars Verified customer

The guys did both our Maryland Safety's and di a great job.

Preferred Automotive replied:

Thanks so much

5 stars Verified customer

Preferred Automotive was a remarkable experience overall with an excellent demonstration of customer service. They clearly communicated the problem with my vehicle and were very friendly and understanding throughout the entire process.

Highly recommended!

Preferred Automotive replied:

Dear Justin,

Thank you very much,

Gary

5 stars Verified customer

Excellent service. Always polite, friendly, helpful on the phone. Speedy in doing the work and getting done as quickly as promised. Car seems great. Easy to make all the arrangements.

Preferred Automotive replied:

Thank you very much,

Gary

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