The gentleman who work at Preferred Automotive make you feel like you're family. There's such a "small town" feel at Preferred. The customer service personnel are always very thorough in explaining what's going on with your car and they help you understand why they recommend a particular service/services. A couple of my favorite things about Preferred are, when they escort you out to the service bay and provide a "show and tell" as they discuss the workings of your car. I also find it very charming that each time I have been to Preferred, I am always asked if I need a lift to work or a ride home. And I never feel pressured into having a service performed on my car if I'm not able to afford it at the time.
From all of us we want to say thank you,
Gary, Mike, Todd and the crew