100.0% would refer friends and family to us

5 stars Verified customer

Fantastic service as always provided by Rick and his team!

5 stars Verified customer

Rick and his team always go the extra mile to ensure issues are researched and resolved to the best result possible. Have taken all of my cars to Prestige for nearly five years and have spread the word to friends and family.

5 stars Verified customer

Prestige Automotive made my car feel like new.

Rick and his staff are fantastic.

I recommend Prestige Automotive most highly.

They are the most knowledgeable and always provide the best service!

5 stars Verified customer

Rick always goes above and beyond to fix things for me! And the work is terrific

5 stars Verified customer

I was very impressed with the level of integrity and knowledge. Everything was fully explained in understandable terms. I was treated fairly and not pressured to do any unnecessary repairs. I'm happy that I've found a home for all of my future repairs. I will highly recommend Prestige to my friends and family as they not only met but exceeded my expectations.

5 stars Verified customer

Prestige looks out for their clients and saves them money whenever possible Since my car is 2004 model, I like that I am not pressured to pay a fortune for a check up.

5 stars Verified customer

I, like all too many other Toyota owners apparently, had a faulty door actuator on my 2012 Highlander. This problem was further compounded by the fact that my door was stuck in the locked (and closed) position. Given that the door needs to be in the open position in order to remove the door panel (to then access the actuator), this created a particularly challenging problem. I first went to my dealer who warned me that while they could break into the door panel, the process would likely damage the door, and potentially part of the dashboard. Furthermore, replacing one/both of these potentially damaged items would not be cheap! (I think they said the dashboard alone would be over $1000 to replace). Given that the quote for the actuator repair alone was going to be $500, I was not a happy camper (... gee, thanks, Toyota; fix your darn actuator problem!).

I then decided to ask Prestige Auto to take a look at the problem. Like the dealer, Prestige warned me that there could be damage to the door panel, etc. in trying to access any faulty actuator. Thankfully, however, Prestige applied some creativity to the problem (which my sense is that the dealer wouldn't have bothered with) and I was spared any additional expense involved in replacing any damaged door panel and dashboard. In the end, two guys and "brute force" were able to un-stick the door to then be able to repair the faulty actuator.

Thank you, Prestige, for your creative problem-solving!

In terms of the specific problem of the door being stuck in the locked (and closed) position (thereby hindering access to the faulty actuator), the repair shop tells me that to address the lock's "stickiness", it took brute force to get the door open (specifically, two big guys using brute force). Thankfully, they were able to get it un-stuck this way, rather than having to break open the door panel which likely would have resulted in some level of permanent damage to the door panel and potentially the dashboard.

5 stars Verified customer

Prestige Auto has always given me great service as well as good prices.

5 stars Verified customer

Rick is extremely knowledgable and will explain to you what needs to be done in lay terms. He stands out as a trustworthy business owner.

Jennifer is very pleasant running the office.

5 stars Verified customer

Rick and Jennifer were extremely helpful and knowledgeable. Work was done as promised at a very reasonable price.