233 Washington Street
Woodstock, IL 60098

Mon: 9:00AM - 5:30PM

Tue: 10:00AM - 7:00PM

Wed: Closed

Thu - Fri: 9:00AM - 5:30PM

Sat: 9:00AM - 1:00PM

Sun: Closed

96.9% would refer friends and family to us

5 stars Customer since 2007

EVERYONE VERY POLITE,FRIENDLY AND WORKS HARD TO MAKE YOUR APPOINTMENT A PLEASANT ONE.

4 stars Customer since 2007

Kathy is so knowledgable will make sure when I go for my yearly examine that Kathy is there . She always readjust my glasses and they feel brand new- when I purchase my new glasses the fit is always perfect. If I'm not sure about the type of frame I want, Kathy always seems to pick the perfect frames .

5 stars Customer since 2014

I was very impressed with how thorough the eye exam was. I also liked the fact that I was given a choice of having my pupils dilated or not. I chose not as I was going to be doing a lot of driving immediately after the exam. I also liked that I was able to use one of my old frames for the second pair of glasses that I ordered as long as it was in good condition.

I guess my only complaint would be that there were no "low cost" frames (under $100.00) to chose from (like at Walmart) but that was a moot point since I could use one of my old frames for the second pair.

Family Eye Care Of Woodstock, Ltd replied:

We are so glad you are happy with the care and service you received.

5 stars Customer since 2007

The care and service that one receives at this office is outstanding ! The doctor takes time to explain what test our being done and the reason for the test and a care plan. The staff excels at servicing your needs.

Family Eye Care Of Woodstock, Ltd replied:

We appreciate the fact you notice our attention to your care. We are always glad to see you.

4 stars Verified customer

Love the doctor, thorough exam, wait time to check out was too too long.

Family Eye Care Of Woodstock, Ltd replied:

Unfortunately it is a timely procedure checking out. Insurance requires us to process each patient and that is a time consuming task. We are always looking for ways to make the check out quicker. Sorry for any inconvenience. Very glad you are happy with the service you received.

3 stars Customer since 2007

ok. late day had to wait

Family Eye Care Of Woodstock, Ltd replied:

Please except our apologies for any inconvenience.

3 stars Customer since 2011

Dr. Heinke is a good optometrist, however 2 years in a row I have been made to feel bad by reception for ordering my contacts online rather than from them. If I can get them cheaper online (which last year I could), I will order online. If not, I'll order through them. Simple as that. I go to this office for optometry services that I need in order to be able to see. If I were in a wheelchair, would someone at my doctor's office give me grief about ordering a cheaper wheelchair online rather than to to order a wheelchair through them? This is a DOCTOR'S office that I go to for the DOCTOR'S services. Where I buy my contacts, glasses is 100% up to me.

Family Eye Care Of Woodstock, Ltd replied:

Thank you for making your comment. Please be aware when we are relaying your insurance benefits we are trying to service you, so you may make the best choice to maximize your benefits and save the most amount of money. Most people do not know the best way to utilize their benefits and appreciate the help we provide. We most certainly realize you have a choice where to make your purchase which is why we try our hardest to be certain you find value in what we do and provide. We are glad you are happy with the doctor and hope you decide to allow us to help you in the future.

5 stars Verified customer

Great service!

Family Eye Care Of Woodstock, Ltd replied:

Thank you!!!!!

5 stars Customer since 2011

I saw both doctors and they were both extremely professional and easy to talk too. They ladies that help with picking out glasses are always pleasant helpful. They really know what frames would look good on certain people and which would work with the prescription such as bifocals. The office staff is always nice too.

Family Eye Care Of Woodstock, Ltd replied:

Thank you Shannon

5 stars Customer since 2009

A very professional, friendly and helpful eye care service. I have been going here for a number of years and the eye exams are very thorough and well documented which provides both confidence and comfort in understanding how your eyesight is doing over time.

Family Eye Care Of Woodstock, Ltd replied:

Thank you Martin, always a pleasure, see you next year.