My car was towed to Harpel's Dealership. When I went to pick up my car, they told me that Pro Auto did a VERY NICE job advocating for me. Pro Auto even produced service paper work on my behalf. I TRULY APPRECIATED IT!!! I can't thank them enough for their support. When I called Pro Auto for an update, I visited with a mechanic that filled me in on EVERYTHING....he answered all my questions, and was very kind, patient, and knowledgeable.