83.3% would refer friends and family to us

5 stars Verified customer

very friendly staff, cozy and clean office, convenient location

3 stars Verified customer

It was not made clear to me why my crowns were not set in my mouth.

Procare Dental Group - Lakeside replied:

Hi Anne, feel free to contact us if you have any questions. Every patient is different and has a different situation. We take pride in providing excellent service and our more than willing to answer any questions you may have. Thank you, Randi

3 stars Verified customer

For the most part, the service is ok. The staff is generally friendly. I still feel the hygienist is aggressive on my teeth/gums, to which I am sensitive. Topical anesthesia during cleaning helps to a degree.

Procare Dental Group - Lakeside replied:

Lakeside Dentistry's goal is to make sure that every patient is comfortable and also providing excellent care. . Going forward please let me know at time of service and feel free to communicate with the hygienist what you like and prefer. Ann takes direction well with her patients. Every patient requires different needs. I do understand since I also am the same way. Hope that helps. My name is Randi I'm the office manager - at your next visit or when you call to schedule, feel free to ask for me. I can reassure you that at your next cleaning it will be more gentle. Thank you so much for your feedback.

5 stars Verified customer

Since I haven't been to a dentist in a little while, I was unfamiliar with some of the new procedures, and probably made the staff a bit uptight, But in spite of my incessant questioning, the staff remained friendly and answered all of my questions with a smile. There was not a long wait time which I appreciate when faced with the prospect of pain. Actually, there was no pain. Dr. Johnson was approachable, friendly and definitely professional. I could feel my uptight attitude melting away as the procedures progressed. Everything worked out well. But I missed the old water basin that I would spit into, in the old days.

Procare Dental Group - Lakeside replied:

Thank you for such kind words. We enjoy having you as a new patient. If you need anything at all, please feel free to contact us.

Thank you! Randi Parenteau

5 stars Verified customer

Very good.

Procare Dental Group - Lakeside replied:

Thank you for rating and taking out the time to give Lakeside Dentistry a good rating.

Thank you,

Randi Parenteau

Office Manger

4 stars Verified customer

It took me three months to get a cleaning after I saw the dentist initially, which was kind of stressful. That said, I was very impressed with the dental hygienist Ann. She was nice, did her job and made me feel as comfortable as possible during the cleaning. And my teeth feel great! I will definitely go back at least to work with her again and she deserves a raise.

Procare Dental Group - Lakeside replied:

Thank you for taking out your time to give Lakeside Dentistry a review. It's truly appreciated. We look forward to seeing you on your next visit.

Thank you,

Randi Parenteau

Than

1 stars Verified customer

Randy the office manager is helpful but the dentist is terrible. He's condescending, doesn't explain procedures and recommends unnecessary dental work. I've never had a worse dental experience in my life

4 stars Verified customer

The office staff person Randy is very knowledgeable and helpful and kind. In fact all of the staff are friendly. The Dentost Doctor C is nice too.

Procare Dental Group - Lakeside replied:

Thank you Claire for such wonderful words and your hospitality too. We enjoy having you at Lakeside Dentistry as our patient - SAY HI TO THE KIDDOS.

Thank you,

Randi Parenteau

Office Manager

5 stars Verified customer

Always pleased with service.

2 stars Verified customer

It took nearly two weeks just to get a call back to schedule an appointment.

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