My dad has been going to the same dentist for years. At his age, change is not welcomed warmly. However, I asked him how he felt and he said they did a great job and the hygenist was really nice and did a great job. I personally, was really happy with all the people that I made contact with. Helpful and happy to help with anything.
If I were to pick out one thing, it worried me a little that when my dad came in, the waiting room was pretty empty. By the time he was called it filled up and wasn't sure if we were going to have to wait way past our appt. time. I believe we were called in not more than 10 minutes later.